The Contact Centre is part of the Vine Charity which exists to serve the people of Leeds and the surrounding area. This is a project of the Headingley Methodist Church, and the vision is a vibrant, thriving city where the people with whom they work fulfil their personal, social, economic and spiritual potential.
There is an active board of Trustees most of whom have bene involved with the centre for some time. The Centre manager was formerly the Deputy manager for about 8 years until the former manager retired in March 2021. The Contact Centre has been providing contact services for about 10 years and operates every second Saturday morning in the Headingley area of Leeds. It has an excellent website which includes audio testimonials about the service.
Headingley is a popular diverse suburb 2 miles north of Leeds City centre near the university and several sporting facilities. The Contact centre’s location in the Methodist Church is clearly visible with a large sign which is put outside the centre on Contact days. There is roadside car parking available near the centre and buses stop nearby. It is also near a large shopping centre with cafes etc. Toilet facilities are available and disabled toilets. The centre has disabled access and access for prams and buggies. There are baby changing facilities. The Centre makes no charge apart from refreshments.
On the day of my visit the centre was easy to find, and the manager and team of volunteers were there from 8;30am onwards, they worked hard to set up the Contact room from scratch including two separate tented pods for the families who were expected. The manager, was welcoming and organised; the volunteers all seemed to know what they were doing and were happy to chat to me. The manager also promptly supplied outstanding information following my visit and was receptive to the small number of changes needed.