The child contact centre is centrally located in Wincanton and is with in walking distance of the town centre. Wincanton itself is quite a remote area and there is no train station. There is a local bus service that runs to surrounding villages and busier towns such as Yeovil. The nearest train station is 5 miles away in Temple Combe.
The centre is located with in a very large building called the Balsam Centre where various community based activities are held. The contact centre can be accessed via a side entrance to the building which leads into a large foyer where a waiting room and toilets are located.
The contact centre has a large garden area that is staffed at all times.
12th Nov 2017