Venue details
Address (not for correspondence):
Balsam Centre, Balsam Park,
Wincanton, Somerset, BA9 9HB
Opening hours
Days & Times: Every other Saturday morning 10am to 12 noon
Centre charges
£60 per referral. £10 per session
Services available here
Supported family time
Handover
Accepts self referrals
Accredited
Not For Profit
To make a referral,
contact:
Address: 6 Stoford Place, Broadway, ilminster, Somerset, TA19 9RZ
Telephone: 07496 667167
Alternative: 07496 667167
Contact
Website: www.somersetchildcontactcentres.org
Telephone: 07496 667167
Alternative: 07496 667167
This centre is accredited to provide supported contact
Accreditation is a way of checking that your contact centre is safe and meets our standards.
How is a centre checked?
An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe.
When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.
Accreditation Summary
Date: 09/09/2024
Summary:
Wincanton Child Contact Centre is part of a group of contact centres run by Somerset Child Contact Centres. The centre has been open since 1991 and is located within a very large building called the Balsam Centre where various community-based activities are held. Local bus services serve the town and the nearest railway stations are Templecombe and Castle Cary.
This is a smaller centre than some of the others run by this group of centres. However, this is likely to provide a more intimate experience for children spending time with non-resident parents. The centre is decorated with children’s artwork, furnished adequately and has resources available for the families using the service. The Balsam Centre has a beautiful garden and outdoor space – this isn’t used by families because of the risks posed to children by the pond.
The centre has detailed leaflets with a range of information included on these for the families that may use the centre. This information helps them to anticipate everything from making a referral to the appropriate steps to take if they are unhappy or feel unsafe.
The service benefits from the support of experienced volunteers. Any recommended actions following the visit are now complete meaning the service meets the standards for supported contact accreditation.
Photos from this centre