The Child Contact Centre is situated within the Winton Salvation Army and Community Centre, which is a well-established Church and Community facility, supporting many different people from all walks of life. The Salvation Army and Community Centre has been running for 24 years and has seen many Officers in the Leadership role over the years.
The Contact Centre runs on alternate Saturdays between 1.45 and 3.45pm and run by a team of Volunteers.
Other services within the Community Centre are support groups such as the Stroke support group, Chiropody, Hairdressing, Youth and Toddler groups and support for the Homeless. There is also a charity shop next door.
The Community Centre is a very large building with many different rooms used for a wide variety of activities. There is a large room used for Worship and celebrations, The Ark which is used for children’s activity and support groups and the Contact Centre.
Winton is a suburb of Bournemouth in Dorset, England and is approximately 1 mile from the town Centre making access very easy. There is a large car park adjacent to the building and free parking out on the road. There are easy transport links with many local buses running.
There is a good variety of toys and resources for the children that come to the Centre which span the age ranges. There are role play toys, cars and Lego, drawing materials and puzzles and a large selection of board games and puzzles in a different cupboard. There is also playdough, ride on toys and a plastic slide that can be erected as and when needed.
Recruitment and Training is done by The Salvation Army and they have their own set of standards and guidelines in which this is carried out. The most usual form of recruitment is word of mouth and the Salvation Army has a high following. Adverts are put up in the Community Centre and this usually has a good response. The Salvation Army ask for an application form to be completed and provide a role description and information about the position, they also take up 2 references and offer a probationary period under supervision. Although recruitment procedures are strong there is nothing in the volunteer handbook which directly relates to volunteering with the Child Contact Centre.
There are always 3 volunteers present during a contact session, one person is on the door seeing parents into and out of the building and ensuring that they are signed in.