NACCC is not responsible for the direct running of child contact centres as these are all independent organisations with their own management. Contact centres might be run by charities, councils or limited companies and therefore, they are usually owned by the people that run them – NACCC is a membership organisation and members choose to be accredited by us. NACCC’s role is to ensure that child contact centres work to the national standards for supported contact and supervised contact, which ensure that families using the services are safe. The national standards are updated by NACCC in line with legislation and good practice.
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