As a child contact centre volunteer you would help prepare the centre in advance of people arriving, welcome and register family members coming to the centre, explain the use of the facilities and toys. You may also be asked to help serve refreshments.
Where appropriate your role may involve talking to, listening to and helping alleviate any anxieties family members may have. You may also help by supporting family members in playing with their children and keeping a watchful eye throughout the contact rooms. At the end of the session you would probably help with tidying up the toys and equipment.