The individual contact centre should be able to give you a time frame of when you can expect contact notes. Hopefully, the arrangements for sharing contact notes will have been made clear in the pre-visit meeting. The NACCC standards state the following:
“All records of contact should be completed and signed by the paid/unpaid staff responsible for supervising and recording the contact within two hours of it finishing wherever possible and within 48 hours at the latest. All contact records should be checked and co-signed by a senior worker/coordinator /centre manager before being sent to the appropriate parties.”
