Watch the video to find out how four different children get on at a contact centre.

Video produced by Relationships Scotland (2012). No subtitles. Used with permission.

Listen to the stories of some of the children who have been helped by the Neutral Ground Child Contact Centre.

Video produced by Neutral Ground (2016). No subtitles. Used with permission.

This video has been put together by a young person to help you to be able to understand what it might be like to use a child contact centre.

Your parents deciding to separate might be one of the hardest things you experience in your life. We have put this video together to share a few hints, tips and handy reminders.


Cafcass videos

Cafcass stands for Children and Family Court Advisory Support Service, but they use Cafcass because it is much shorter and easier to say. They work with children and young people in family court cases. They make sure that your voices are heard, and decisions are taken in your best interests. Parents sometimes find it hard to agree on important things and ask the court for help. The Cafcass website explains how this works.

The Cafcass videos below share the experiences of other children and young people whose parents have split up. If you want to talk with someone about the your situation, you can contact Childline directly to get help and advice.

What children want

Video produced by Cafcass (2015). No subtitles.

Used with permission.

Who are Cafcass?

Video produced by Cafcass (2015). No subtitles.

Used with permission.

Family mediation

If your parents have just split up or are getting a divorce, they might need to talk to a mediation service to sort out arrangements. This video helps to explain what a mediation service is.

Ministry of Justice (2016)


Want to contact Childline? Find out how they can help and what happens when you do.
Children and young people talking about their parents’ separation (from Cafcass)
Jahméne’s experience of domestic abuse (from Childline)