Does your organisation require child contact awareness training?

Contact Awareness Training will provide those working in Child Contact with the knowledge and skills to deliver services to children and families in a safe, professional and sustainable way. This is a course offered to individuals and organisations who are not NACCC Accredited but would like to ensure they are working in ways that best meet the needs of the people using their services.

All content delivered will be done so in line with the NACCC National Standards for child contact centres, so this course acts as a great introduction to the world of Child Contact if you are considering becoming an accredited member.

To some extent the content can be adapted to meet individual needs and challenges at specific organisations, so please do let us know whats important to you.

This course is offered through a live Microsoft Teams Meeting and facilitated by senior members of our team. We release the dates of each session, once we have enough potential participants to make the session viable.

A place on the course is £35.00 per participant, although we will offer discounts where there are bookings of more than 5 people from the same organisation.

Please click here to register your interest. You are not making a commitment and will not be invoiced at this point. Registering an interest simply allows us to anticipate demand.

To talk about any specific training needs, requirements or costs please do email or telephone 0115 948 4557.

Testimonials and Feedback

From all the team at ACC Dudley Child Contact Centre, we cannot thank you enough Phil, for coming to share your knowledge on how to work effectively with different types of court orders, and at such short notice. You are an exceptional trainer and our team found it extremely supportive, engaging, and educational. You are a major asset to NACCC and to all contact centres. Thank you so much. We’re looking forward already to working with you again soon!

Working With Court Reports Training, May 2021

Many thanks to Phil and Sheena for the co-ordinators training.  It was very informative and a great insight into the world and the roles of contact centres.  As we are a small centre it was very useful hearing from the larger organisations on how sessions are conducted at their centres

Enhanced Co-Ordinator Training. April 2021

Thank you for yesterday‘s session on Safeguarding. It was extremely useful and very well done. I have since spoken to other people at the Chiltern Child Contact Centre and we all agreed that it was a much better training session than we had ever had before.  

Safeguarding for Supported Centres Training. March 2021

Firstly thank you for the delivered training course, I thoroughly enjoyed it and have greatly benefited from the knowledge given.  I have emailed Phil about all of my team benefiting from time with him with regards to supervised contact and Supported contact training as we run the two services at the centre. 

Enhanced Co-Ordinator Training. March 2021

Thanks, Phil Really good course. You truly are a credit to NACCC and I feel you really care & understand centres.

Safeguarding for Supported Centres. Wales. February 2021.

Thank you very much for the certificate. I really enjoyed the training. I hope that more online courses will be available.

Domestic Abuse Training. June 2020