Grassroots Supported Contact Centre was visited by research professionals from Japan in March this year. Professor Masako Inoue from Kanagawa University; Associated Professor Utako Matsumura from Kansai University of Social Welfare and Mrs Arata Yamasaki, a lawyer had become interested in the work of contact centres in the UK and their visit included a visit to the NACCC office, Cafcass and the Time Together contact centre in the Family Court in London.
The visitors are pictured here with Lesley, co-ordinator at Grassroots Contact Service.
The visitors were most impressed with the facilities and services offered, and were able to talk to staff, visiting parents and “living with” parents. They do not have anything similar in Japan but are experiencing increasing levels of family breakdown.
Grassroots is an accredited contact centre run by the Diocese of Blackburn, the Church of England in Lancashire They also run a supervised centre in Nelson, Lancashire.