The National Association of Child Contact Centres provides a wide range of training. NACCC’s training has Open College Network accredited status and is ideal for updating and raising awareness with your staff/members working with families needing child contact centre intervention. We pride ourselves on delivering the highest quality experience for all who engage and can tailor our content to meet a range of learning styles.

Content that we are able to deliver includes:

  • Safeguarding Training (not until 2022).
  • Co-Ordinator Training (Enhanced & Supported) (not until 2022).
  • Contact Supervision Training (not currently available).
  • Parenting Plan Awareness Training (not currently available).
  • The Voice of the Child and Preparing Children for Contact (not currently available).
  • Referral and Risk Assessment Training (not currently available).
  • Dealing with Conflict and Challenge (not currently available).
  • Judiciary Training (contact us for more details).
  • Governance Training (not until 2022).

It is also possible to have content written and delivered specifically in line with any particular needs or requirements that you might have.

Our training is provided by Qualified Social Workers, Mediators, and a range of other professionals meaning that we bring a wide breadth of experience. All who deliver training on behalf of NACCC are passionate about ensuring that the voice of the child (or young person) is firmly embedded into all the content delivered.

To talk about any specific training needs, requirements or costs please do email or telephone 0115 948 4557.


From all the team at ACC Dudley Child Contact Centre, we cannot thank you enough Phil, for coming to share your knowledge on how to work effectively with different types of court orders, and at such short notice. You are an exceptional trainer and our team found it extremely supportive, engaging, and educational. You are a major asset to NACCC and to all contact centres. Thank you so much. We’re looking forward already to working with you again soon!

Working With Court Reports Training, May 2021

Many thanks to Phil and Sheena for the co-ordinators training.  It was very informative and a great insight into the world and the roles of contact centres.  As we are a small centre it was very useful hearing from the larger organisations on how sessions are conducted at their centres

Enhanced Co-Ordinator Training. April 2021

Thank you for yesterday‘s session on Safeguarding. It was extremely useful and very well done. I have since spoken to other people at the Chiltern Child Contact Centre and we all agreed that it was a much better training session than we had ever had before.  

Safeguarding for Supported Centres Training. March 2021