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15 October 2019

NACCC Newsletter Autumn 2019

Welcome to our newsletter. Again, this is a bumper issue packed with lots of information for you. Thanks so much […]

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11 October 2019

QEL endorsement for NACCC training

Recently NACCC has been awarded the Quality Endorsement Licence (QEL). This has involved being inspected and audited by the Open […]

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10 October 2019

Training update October 2019

Training your volunteers is one of the most important tasks that a contact centre has. When this is done well […]

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