Supervised contact is observed by trained professionals.

Sometimes (but not always) this will happen in a contact centre. A contact centre is a place that is set up especially for you to see the people that are important to you, so it can be a great place to spend time with the people you love.

This form of contact is provided where it is assessed that there might be a higher risk or a greater need for support in a family’s situation. This is a really common type of contact for children who live in care.

Observations will be made, and reports will be written. It is generally expected that staff will remain within sight and sound of children at all times.

Once you have been having this service for a little while, people might decide it is possible for you to spend time with the people you care about away from the contact centre (or the usual place where you have contact). For example, it might be possible for you to have contact in a public place, like a park or McDonalds.

The people offering contact will want you to feel safe and happy and will work with you to find a way to make this happen.