Venue details

Address (not for correspondence):
27 Holloway Chambers, Priory Street, Dudley, West Midlands, DY1 1HA

Opening hours

Days & Times: (From 29/11/21) Mon to Fri 9am to 6pm

Centre charges

£75 one off referral fee. £50 per hour for Supported. £45 per hour for Indirect. £35 per hour for Handover.

Services available here

Supported contact

Handover

Indirect

Accepts self referrals

Enhanced Accredited

To make a referral,
contact:

Address: 27 Holloway Chambers, Priory Street, Dudley, West Midlands, DY1 1HA

Telephone: 01384 211168

Email: support@acccontactcentre.com

Contact

Website: www.acccontactcentre.com

Telephone: 01384 211168

Email: support@acccontactcentre.com

Description

The Arts of Change (AoC) is a private limited company and a separate charity which also manages the ACC Child Contact Centre. The AoC is primarily a counselling and therapeutic service, and is registered with The Health & Care Professions Council (HCPC) and is a member of The British Association of Counselling and Psychotherapy (BACP) and The British Association of Drama Therapists (BADTH). Many of the trained therapists and counsellors have been qualified for many years and provide a range of different treatment modalities to suit most needs. ACC Dudley Child Contact Centre received a top award for COVID HERO and for innovation in May 2021, and The AoC was also the recipient of Certificate of Excellence in 2019, and acknowledged as one of the strongest/best counsellors in the West Midlands. The organisation offers a number of rooms to therapeutic clinicians who come and support clients of all ages with emotional, psychological or social issues either face-to-face, via video or by phone. The therapeutic clinicians are self-employed and paid hourly. The AoC and ACC also support students on placement and support a small team of both paid staff and volunteers. ACC received full enhanced accreditation status by The National Association for Child Contact Centres (NACCC) in 2019.

Local services

The centre is on the first floor of a centrally located building in the heart of Dudley town centre. Please note: there are no lifts in the building. There is a street entrance with two pay-and-display car parks, a few minutes walk away. There is a ground floor room, suitable for those with disabilities to wait in, who are unable to use stairs, along with toilet facilities on all floors. The rooms on the first floor are calm and relaxed, and decorated to a high standard where contact can be held, safely.

Notes from this centre

COVID-19 UPDATE: Centre is open for contact (updated 1.10.21). Supervised and Escorted contact will no longer be provided at this centre after November 27th 2021. Only Supported, Indirect and Handover services will be offered during week days Monday to Friday: 9am - 6pm. Centre will no longer offer services on Saturdays after December 11th 2021. However, Centre will certainly look at reopening, on Saturdays, in the foreseeable future depending on need and demand. See Centre's own website for additional services.

Photos from this centre

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