Venue details

Address (not for correspondence):
27 Popes Avenue, Twickenham, Surrey, TW2 5TP

Opening hours

Days & Times: Monday to Saturday (occasional Sundays)

Centre charges

This centre sends out a leaflet on request via email.

Services available here

Supported family time

Supervised family time

Handover

Supervised family time assessment

Accepts self referrals

Enhanced Accredited

Virtual family time (Supported)

Virtual family time (Supervised)

Not For Profit

To make a referral,
contact:

Telephone: 0208 755 7970

Email: afccontactservice@achievingforchildren.org.uk

Contact

Telephone: 0208 755 7970

Email: afccontactservice@achievingforchildren.org.uk

This centre is accredited to provide supervised contact

Accreditation is a way of checking that your contact centre is safe and meets our standards.

How is a centre checked?

An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the centre’s rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe. If your family time happens in the community The service might use local community venues to deliver their service or in some cases, residential properties including family members’ homes, where this is safe and appropriate., then the assessor will check that this is going to be safe for you.

When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.

Accreditation Summary

Date: 02/02/2026

Summary:

Achieving for Children operates an established contact centre in Twickenham. The centre is close to public transport links and although there is no onsite parking there is plentiful nearby street parking and council carparks. The centre’s location allows for community-based family time sessions to be managed effectively where required.

The premises are appropriate, accessible, and well maintained. The family time rooms vary in size, enabling the service to accommodate families of different sizes and children of different ages. The rooms are child-friendly, welcoming, and suitably equipped to promote positive family time experiences. The centre has some small outdoor areas which are gated and for specific rooms only.

The centre has leaflets and documents with a range of information included on these for the children and families that may use the centre. This information helps them to anticipate everything from making a referral to the appropriate steps to take if they are unhappy or feel unsafe.

Staff were friendly, knowledgeable, and professional and throughout the visit it was evident that the service places children at the centre of practice. Any recommended actions following the visit are now complete meaning the service meets the standards for enhanced (supervised) family time accreditation.

Photos from this centre

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