Venue details

Address (not for correspondence):
The Hub, Pownall Road., Altrincham, Cheshire, WA14 2SZ

Opening hours

Days & Times: Saturdays fortnightly 9.30am to 12.30pm.

Centre charges

No charge for service.

Services available here

Supported family time

Handover

Accepts self referrals

Accredited

Not For Profit

To make a referral,
contact:

Address: The Hub, Pownall Road, Altrincham, Cheshire, WA14 2SZ

Telephone: 0161 9412018

Email: acccwa14@altrinchambaptist.org

Contact

Website: www.ourhub.org/acc-centre

Telephone: 0161 9412018

Email: acccwa14@altrinchambaptist.org

Description

The Contact Centre is located within The Hub - access through the side entrance.

This centre is accredited to provide supported contact

Accreditation is a way of checking that your contact centre is safe and meets our standards.

How is a centre checked?

An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe.

When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.

Accreditation Summary

Date: 18/11/2024

Summary:

Altrincham Child Contact Centre is a long-established centre operating for over 30 years and runs as an activity of Altrincham Baptist Church. Family time takes place in The Hub – a community centre run and resourced by the church. The contact centre itself does not run any other services but there are a range of community activities that take place in The Hub including a foodbank. There are good transport links with local rail and bus routes. Car parking is available at the centre.

The large family time room is warm, bright and welcoming with a good range of toys in good condition and blinds pulled down over the windows for privacy. There is a table with refreshments. There is also a waiting area if necessary.

The centre has a website and leaflets with a range of information included on these for the families that may use the centre. This information helps them to anticipate everything from making a referral to the appropriate steps to take if they are unhappy or feel unsafe.

Immense effort and hard work has taken place during the reaccreditation process. Any recommended actions following the visit are now complete meaning the service meets the standards for supported family time accreditation.

Photos from this centre

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