Venue details not disclosed
Opening hours
Days & Times: 1st & 3rd Saturday of month 10am to 12noon
Centre charges
No charge for service
Services available here
Supported family time
Handover
Accepts self referrals
Accredited
Not For Profit
To make a referral,
contact:
Address: The Four Clocks Centre, 154a Newgate Street, Bishop Auckland, Co. Durham, DL14 7EH
Telephone: 01388 609852
Alternative: 07887 954943
Notes from this centre
Max 6/8 children at a time.
This centre is accredited to provide supported contact
Accreditation is a way of checking that your contact centre is safe and meets our standards.
How is a centre checked?
An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe.
When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.
Accreditation Summary
Date: 05/05/2025
Summary:
Bishop Auckland Family Contact Centre is a well-established centre, run by a local charity, Bishop Auckland Community Partnership for the last 25 years, The centre is situated at the Bishop Auckland Methodist Church just over the road from the hospital at the southern end of the town centre. It is within easy walking distance of the railway station and has a small car park with lots of on street parking in the immediate vicinity.
The facilities are clean and bright and welcoming. The church hall acts as the family time room and is large with lots of natural light. A range of toys, equipment and activities are available to meet a range of ages groups.
The centre has leaflets with a range of information included on this for the families that may use the centre. This information helps them to anticipate everything from making a referral to the appropriate steps to take if they are unhappy or feel unsafe.
The co-ordinator offers a very experienced oversight of the centre and worked closely with the assess during the accreditation process. Any recommended actions following the visit are now complete meaning the service meets the standards for supported family time accreditation.
Photos from this centre
