Venue details
Address (not for correspondence):
Trinity-Henleaze United Reformed Church, Waterford Road,
Bristol, BS9 4BT
Opening hours
Days & Times: 2nd & 4th Saturday of month 10am-1pm & 2pm-5pm
Centre charges
No charge for service
Services available here
Supported family time
Handover
Accredited
Not For Profit
This centre is accredited to provide supported contact
Accreditation is a way of checking that your contact centre is safe and meets our standards.
How is a centre checked?
An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe.
When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.
Accreditation Summary
Date: 31/03/2025
Summary:
Bristol Child Contact Centre is a experienced centre which has been operating since 1990 from a church hall in Henleaze, Bristol. The church is close to local shops with public transport nearby. There is no parking at the venue but plenty of off-road parking close by.
The entrance is at the side building to the main church where families are greeted and signed in by a member of staff. The centre has a warm and friendly atmosphere and a large space to play with plenty of toys. Refreshments are also available to purchase.
The centre has a detailed, bright, and inviting website with a range of information included on this for the families that may use the centre. This information helps them to anticipate everything from making a referral to the appropriate steps to take if they are unhappy or feel unsafe.
There is a large team of team leaders and volunteers who are committed and friendly. Any recommended actions following the visit are now complete meaning the service meets the standards for supported contact accreditation.
Photos from this centre