Venue details not disclosed
Services available here
Supported family time
Supervised family time
Handover
Supervised family time assessment
Accepts self referrals
Enhanced Accredited
Virtual family time (Supported)
Virtual family time (Supervised)
Not For Profit
To make a referral,
contact:
Address: Room 9, The Old Building, Bishops Cottage, Churchgate, Cheshunt, Hertfordshire, EN8 9XH
Telephone: 01920 449127
This centre is accredited to provide supervised contact
Accreditation is a way of checking that your contact centre is safe and meets our standards.
How is a centre checked?
An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the centre’s rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe. If your family time happens in the community The service might use local community venues to deliver their service or in some cases, residential properties including family members’ homes, where this is safe and appropriate., then the assessor will check that this is going to be safe for you.
When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.
Accreditation Summary
Date: 22/07/2025
Summary:
Bubba’s Contact Centre is run by Walk the Walk Family Support Services as part of their work with families navigating complex and challenging circumstances. They have been enhanced accredited since 2022 and have two locations – Letchworth and Gloucester. This summary is regarding their Letchworth Garden City location which can be accessed via public transport.
The service operates from a well-maintained and welcoming building, which is thoughtfully furnished to create a calm and child-friendly atmosphere. The interior includes pleasant, comfortable furnishings and a wide range of high-quality toys and games suitable for children of varying ages and developmental stages. These resources are regularly checked to ensure they are safe, clean, and appropriate for use.
The centre has a detailed, bright, and inviting website and leaflets with a range of information included on these for the children and families that may use the centre. This information helps them to anticipate everything from making a referral to the appropriate steps to take if they are unhappy or feel unsafe.
There is every indication that families using the service feel understood, supported, and safe. The thoughtful design of the environment, the professionalism of the staff, and the integration of therapeutic support all contribute to a setting where families can engage meaningfully and begin to rebuild relationships. Any recommended actions following the visit are now complete meaning the service meets the standards for enhanced (supervised) family time accreditation.
Photos from this centre
