Venue details
Address (not for correspondence):
Level 0, Block 3, Tenter Street, Pennine Five,
Sheffield, Yorkshire (South), S1 4BY
Opening hours
Days & Times: Supported group setting: Alternate Saturdays 9.30am-11.30am. Handovers: Monday-Thursday 9am-6pm and every Saturday 9am-4pm. Supervised in the centre: Monday-Thursday weekly 9am-6pm, Saturdays 9am-4pm. Supervised in the community: Monday-Friday weekly 9am-6pm, Saturdays weekly 9am-4pm. Virtual family time Monday-Saturday 9am-6pm.
Centre charges
Please see pricing on Buzz’s website: Supervised family time Supported family time Virtual family time Communication service Handover
Services available here
Supported family time
Supervised family time
Handover
Escorted family time
Accepts self referrals
Enhanced Accredited
Virtual family time (Supported)
Virtual family time (Supervised)
Not For Profit
To make a referral,
contact:
Address: Level 0, Block 3, Tenter Street, Pennine Five, Sheffield, S1 4BY
Telephone: 07905 417228
Notes from this centre
Referrals are made via the website
This centre is accredited to provide supervised contact
Accreditation is a way of checking that your contact centre is safe and meets our standards.
How is a centre checked?
An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the centre’s rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe. If your family time happens in the community The service might use local community venues to deliver their service or in some cases, residential properties including family members’ homes, where this is safe and appropriate., then the assessor will check that this is going to be safe for you.
When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.
Accreditation Summary
Date: 04/02/2025
Summary:
Update 21/08/2026. Following their accreditation visit in 2025 Buzz Child Contact Centre has now moved premises to its outreach setting at Pennine Five. The summary below has been altered accordingly to take account of this change.
Buzz Child Contact Centres is an established provider of family time services in Sheffield. It is now solely based at their previously outreach setting at Pennine Five in Sheffield city centre. Buzz is one of several organisations using the Pennine Five building and is based on the ground floor. The centre is close to public transport links.
There are a range of different sized spaces available meaning that multiple families could comfortably use the building at any one time. The smaller rooms have names based on the names of local parks. A significant outside, off street space is available.
The centre has a detailed, bright, and inviting website with a range of information included on this for the children and families that may use the centre. This information helps them to anticipate everything from making a referral to the appropriate steps to take if they are unhappy or feel unsafe.
Staff are enthusiastic, committed, very child-centred and always seeking to further develop and improve the service they offer.
This is a very well organised centre which is rapidly developing to provide comprehensive support for separated families. Any recommended actions following the visit are now complete meaning the service meets the standards for enhanced (supervised) family time accreditation.
Photos from this centre
