Venue details
Address (not for correspondence):
13 Leopold Street,
Derby, Derbyshire, DE1 2HE
Opening hours
Days & Times: 6 days a week 10am-8pm. Closed Sundays. Derby City Council referrals only.
Centre charges
Derby City Council referrals only.
Services available here
Supported family time
Supervised family time
Enhanced Accredited
Virtual family time (Supported)
Virtual family time (Supervised)
Not For Profit
This centre is accredited to provide supervised contact
Accreditation is a way of checking that your contact centre is safe and meets our standards.
How is a centre checked?
An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the centre’s rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe. If your family time happens in the community The service might use local community venues to deliver their service or in some cases, residential properties including family members’ homes, where this is safe and appropriate., then the assessor will check that this is going to be safe for you.
When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.
Accreditation Summary
Date: 24/07/2025
Summary:
Children First Derby is a registered charity and well-established contact service operating from its premises in Derby. The supervised service is only available for children who are looked after by Derby City Council, and they do not take private referrals. Their building is a Victorian two storey house in a quiet one-way street, close to public transport links with a small car park at the rear.
The centre is well equipped with a great range of toys, games, and other resources. There is a large family time space downstairs with a smaller space on the first floor. Both rooms are well decorated with child friendly displays, and have a range of furnishings which are clean, good quality, and appropriate to the intended purpose. Their outside space provides a unique environment for children to spend time with their parents, run around, and let off steam.
The centre has a website and leaflets with a range of information included on these for the children and families that may use the centre. This information helps them to anticipate everything from making a referral to the appropriate steps to take if they are unhappy or feel unsafe.
Children First Derby is a professional service with experienced and well-trained staff who practice with a level of competence and empathy when working with the vulnerable families that their service supports. The organisation has taken a diligent approach to preparing for this accreditation. Any recommended actions following the visit are now complete meaning the service meets the standards for enhanced (supervised) family time accreditation.
Photos from this centre
