Venue details
Supervised contact provided in the community. The service might use local community venues or outdoor facilities to deliver their service. In some cases, residential properties might be used including family members’ homes, where this is safe and appropriate.
Opening hours
Days & Times: By appointment only - peripatetic service
Centre charges
£50 / parent referral fee. £200 / session.
Services available here
Supervised - community based
Supervised family time assessment
Indirect
Escorted family time
Accepts self referrals
Enhanced Accredited
Contact
Website: www.connectnorthyorkshire.co.uk
Telephone: 07743 001622
Email: helenevans.connect@gmail.com
Description
Connect offers supervised child contact services to families across North Yorkshire and the Humber, close to the child's home, using community venues such as parks, playgrounds, play centres, restaurants, bowling alleys, seaside amusements, crazy golf, etc. Helen Evans at Connect can help separated parents with family time arrangements, parenting plans and improving co-parenting communication and indirect contact (letterbox).
Local services
Connect offers information and support to separated parents on improving communication, co-parenting, parenting plans and child contact arrangements.
This centre is accredited to provide supervised contact
Accreditation is a way of checking that your contact centre is safe and meets our standards.
How is a centre checked?
An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the centre’s rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe. If your family time happens in the community The service might use local community venues to deliver their service or in some cases, residential properties including family members’ homes, where this is safe and appropriate., then the assessor will check that this is going to be safe for you.
When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.
Accreditation Summary
Date: 09/12/2024
Summary:
Connect (North Yorkshire) Ltd is a well-established service which has been operating since 2018 run by Helen Evans. It is accredited to provide a community based supervised service across North Yorkshire and surrounding areas. Connect North Yorkshire has a comprehensive risk assessment plan in place to ensure that all buildings used are safe and appropriate and a range of processes and procedures that will keep families safe whilst they are being offered a service.
The service has a detailed, bright, and inviting website with a range of information included on this for the families that may use the service. This information helps them to anticipate everything from making a referral to the appropriate steps to take if they are unhappy or feel unsafe.
The director has worked in this field for many years and is very experienced. Any recommended actions following the visit are now complete meaning the service meets the standards for enhanced (supervised) family time accreditation.
Photos from this centre