Venue details
Address (not for correspondence):
41 West Street,
Leytonstone, London, E11 4LJ
Opening hours
Days & Times: Monday to Sundays 10am to 7pm
Centre charges
Details available on request
Services available here
Supported family time
Supervised family time
Handover
Indirect
Escorted family time
Life story identity family time
Accepts self referrals
Enhanced Accredited
To make a referral,
contact:
Address: 41 West Street, Leytonstone, London, E11 4LJ
Telephone: 07427 027347
Alternative: 07420 900334
Email: diamondskidz2@gmail.com
Contact
Website: www.diamondskidzcontactservices.co.uk
Telephone: 07427 027347
Alternative: 07420 900334
Email: diamondskidz2@gmail.com
Notes from this centre
Centre is fully open for contact.
This centre is accredited to provide supervised contact
Accreditation is a way of checking that your contact centre is safe and meets our standards.
How is a centre checked?
An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the centre’s rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe. If your family time happens in the community The service might use local community venues to deliver their service or in some cases, residential properties including family members’ homes, where this is safe and appropriate., then the assessor will check that this is going to be safe for you.
When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.
Accreditation Summary
Date: 12/03/2025
Summary:
Diamonds Kidz Contact Services – Leytonstone has been in operation for six years and is run from the Epic community centre in the middle of Leytonstone. The centre has good transport links along with limited free parking.
Diamonds Kidz hires the first-floor area for all contact services. When in progress this area is for the centre use only and no other activities. There is good range of equipment available for families to use and on occasion the families will also bring their own toys to play with. There is a small kitchen area, but this is only used on occasions if families need to use the microwave. A children’s park is used with clients with a variety of climbing equipment and swings, along with a small football pitch.
The centre has a website and leaflets with a range of information included on these for the children and families that may use the centre. This information helps them to anticipate everything from making a referral to the appropriate steps to take if they are unhappy or feel unsafe.
The co-ordinator is highly motivated, enthusiastic and committed managing the volunteer team who take an active role in the centre.
Any recommended actions following the visit are now complete meaning the service meets the standards for enhanced (supervised) contact accreditation.
Centre testimonials
"I just want to express my gratitude to Diamonds Kidz contact centre in Walthamstow and Leytonstone that has helped me in 2 ways such as building my relationship with my son and even better growing my confidence. The way Hilda and her staff conducts themselves is amazing, always professional and always listening and giving advice on how to build. I would highly recommend this contact centre to anyone who needs a centre to build their relationship. Once again thank you ‘Diamonds Kidz Centre’ for welcoming us for 7 weeks and rebuilding my relationship with my boy. "
Ali
"I'd like to provide some feedback on Diamonds Kidz Outreach Family Centre in Leytonstone, London. My daughter and I had an incredible experience with Diamond Kidz, Hilda and the team were fantastic the entire time we were there. The service provided was extremely professional but friendly, making my daughter and I feel welcome at all times. All the supervisors were really friendly making us always feel at ease, providing a great experience on each visit. They did everything to ensure my daughter was comfortable during our times there, and for that my daughter and I are forever grateful. A very big thank you to Diamond Kidz from us."
Nana
Photos from this centre
