Venue details
Address (not for correspondence):
Southernhay United Reformed Church, Southernhay East,
Exeter, Devon, EX1 1QD
Opening hours
Days & Times: Saturdays fortnightly 10am to 3.45pm
Centre charges
No charge for service
Services available here
Supported family time
Handover
Accepts self referrals
Accredited
Not For Profit
Contact
Website: www.southernhayccc.co.uk
Telephone: 07775 158808
Email: southernhaycontact@gmail.com
This centre is accredited to provide supported contact
Accreditation is a way of checking that your contact centre is safe and meets our standards.
How is a centre checked?
An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe.
When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.
Accreditation Summary
Date: 06/07/2025
Summary:
Exeter Southernhay Child Contact Centre has been in operation for over 37 years and is located in the centre of Exeter, with nearby car parking facilities, close to local train and bus routes.
The environment is warm, child-focused, and welcoming, creating a safe and supportive space for families to spend quality time together. The centre is equipped with a wide range of age-appropriate toys, games, books, and other resources that cater to the diverse needs and backgrounds of the children it serves.
The centre has a detailed, bright, and inviting website with a range of information included on this for the families that may use the centre. This information helps them to anticipate everything from making a referral to the appropriate steps to take if they are unhappy or feel unsafe.
The centre is exceptionally well managed, with clear roles and responsibilities in place and a strong commitment to safeguarding, organisation, and continuous improvement. Any recommended actions following the visit are now complete meaning the service meets the standards for enhanced (supervised)/ supported family time accreditation.
Photos from this centre
