Venue details
Address (not for correspondence):
90 High Street,
Colliers Wood, London , SW19 2BT
Opening hours
Days & Times: Monday - Friday 10am - 6pm Saturday 8.30am - 6pm Sunday 9am - 4pm
Centre charges
Details available on request
Services available here
Supported contact
Supervised contact
Handover
Supervised contact assessment
Escorted contact
Accepts self referrals
Enhanced Accredited
Virtual Contact (Supported)
Virtual Contact (Supervised)
To make a referral,
contact:
Telephone: 0208 090 5383
Alternative: 07456 517320
Email: info@familiesconnected.co.uk
Contact
Website: www.familiesconnected.co.uk
Telephone: 0208 090 5383
Alternative: 07456 517320
Email: info@familiesconnected.co.uk
This centre is accredited to provide supervised contact
Accreditation is a way of checking that your contact centre is safe and meets our standards.
How is a centre checked?
An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the centre’s rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe. If your family time happens in the community The service might use local community venues to deliver their service or in some cases, residential properties including family members’ homes, where this is safe and appropriate., then the assessor will check that this is going to be safe for you.
When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.
Accreditation Summary
Date: 19/07/2021
Summary:
This service is able to provide families with the support they need to help children adapt to challenging situations when parents have separated or changes to existing contact arrangements have been made.
Colliers Wood is an area in south west London in the London Borough of Merton. The area is mostly residential with a busy high street around Colliers Wood tube station on London Underground’s Northern line. The High Street is part of the A24, a major road route roughly following the Northern Line, running from London through Tooting and other areas.
There is a good variety of equipment for all ages of children to use during their contact sessions. There is no outdoor facility although there is a park area within a 10 minute walk. If required, families may be asked to bring their own toys to play with to minimise any possible transmission of covid 19 infections. When community sessions take place an updated risk assessment will be completed with careful and discreet supervision maintained by the contact worker/s. The area that will be used for contact sessions is child friendly and kept in a good condition with good cleaning procedures in place.
The centre has disability access and provides an environment where the ideals, abilities and needs of different people from varied backgrounds, cultures and perspectives are valued and accommodated. The centre workers are a diverse group reflecting the local community. The centre will provide, if required an interpreter for families but the charge will be met either by the client or referrer.
It is clear from discussions with the joint directors that good clear team communication is of the upmost importance and they ensure that group and individual supervisions are carried out to ensure the smooth running of the centre. They have a clear website that informs clients of what services are available and how referrals are made.
Photos from this centre
