Venue details not disclosed
Opening hours
Days & Times: 2nd & 4rh Saturday of the month, 10am to midday
Centre charges
Details available on request
Services available here
Supported family time
Handover
Accepts self referrals
Accredited
Not For Profit
Contact
Website: www.somersetchildcontactcentres.org
Telephone: 07519 035422
Email: somersetchildcc@gmail.com
This centre is accredited to provide supported contact
Accreditation is a way of checking that your contact centre is safe and meets our standards.
How is a centre checked?
An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe.
When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.
Accreditation Summary
Date: 30/10/2024
Summary:
Frome Child Contact Centre has moved premises following their accreditation visit in 2024 and therefore was visited in July 2026 to ensure that the venue was appropriate for its purpose. The summary below will be altered as soon as possible to take account of the new venue.
Frome Child Contact Centre is a new centre and is part of a larger organisation, Somerset Child Contact Centres which runs seven centres throughout Somerset. The centre is based in Frome town centre, is accessible with onsite parking. It is close to bus stops and is approximately one mile from the train station. It succeeds a previous service which ceased providing supported contact in May 2023. Somerset Child Contact Centres identified the gap and is keen to get services up and running.
The building is accessible with all the spaces used by families being on the ground floor. The centre has the use of a reception area and the church hall which is large with good natural light. It is easy to envisage families making good use of the hall.
The centre has a website and leaflets with a range of information included on these for the families that may use the centre. This information helps them to anticipate everything from making a referral to the appropriate steps to take if they are unhappy or feel unsafe.
The coordinator worked hard during the assessment process to provide a positive portfolio. Any recommended actions following the visit are now complete meaning the service meets the standards for supported contact accreditation.