Venue details
Address (not for correspondence):
96 Walter Road,
Swansea, Wales, SA1 5QE
Opening hours
Days & Times: Monday to Saturday 9am to 4pm
Centre charges
Services available here
Supported family time
Supervised family time
Handover
Accepts self referrals
Enhanced Accredited
Virtual family time (Supervised)
Not For Profit
To make a referral,
contact:
Address: 94 Walter Road, Swansea, SA1 5QE
Telephone: 01792 470003
Alternative: 07428 006602
Email: glamorganhousefdc@gmail.com
Contact
Website: glamorganhousefdc.cymru/
Telephone: 01792 470003
Alternative: 07428 006602
Email: glamorganhousefdc@gmail.com
Description
Our new email address: info@glamorganhousefdc.cymru
This centre is accredited to provide supervised contact
Accreditation is a way of checking that your contact centre is safe and meets our standards.
How is a centre checked?
An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the centre’s rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe. If your family time happens in the community The service might use local community venues to deliver their service or in some cases, residential properties including family members’ homes, where this is safe and appropriate., then the assessor will check that this is going to be safe for you.
When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.
Accreditation Summary
Date: 16/02/2025
Summary:
Glamorgan House Family Development Centre is a registered charity and established contact service based in Swansea which has been accredited for over 10 years. The centre has ample on-site parking as well as good train and bus links.
The premises are well maintained, clean and child friendly with a good mixture of toys without being cluttered or overwhelming. Families have access to a kitchen where food can be reheated and refreshments prepared. Children are often asked to choose their favourite room to spend time in.
The centre has a detailed, bright, and inviting website and leaflets with a range of information included on these for the children and families that may use the centre. This information helps them to anticipate everything from making a referral to the appropriate steps to take if they are unhappy or feel unsafe.
The team are clearly passionate about the work they do. The service worked with the assessor well during the assessment process and any recommended actions following the visit are now complete meaning the service meets the standards for enhanced (supervised) contact accreditation.
Family Justice Young People’s Board Review
Date: 21/08/2023
Two members of the Family Justice Young People’s Board and their support officer undertook a contact centre review for Child Focused Children Services Ltd to feedback their views and opinions about the services provided to children and young people. Here is a summary of their visit.
“Overall, the centre offers a wonderful service across the area and one that is very much appreciated by the visiting families. The centre is fortunate to have 10 rooms available for families, which all vary in size and character. There were many examples of great practice with children and their families and many thank you cards are proudly displayed in the office.”
Photos from this centre
