Venue details
Address (not for correspondence):
Roseville Community Centre, Le Petit Bouet, St Peter Port,
Guernsey, Channel Islands, GY1 2BY
Opening hours
Days & Times: Wednesday 3.15pm - 7pm and Saturdays 8.30am to 1pm Supported contact available on Monday 4pm - 6pm
Centre charges
No charge for service (contracted work for FPAS and Health and Social Care Services only).
Services available here
Supported family time
Supervised family time
Handover
Supervised family time assessment
Escorted family time
Life story identity family time
Enhanced Accredited
Virtual family time (Supervised)
Not For Profit
This centre is accredited to provide supervised contact
Accreditation is a way of checking that your contact centre is safe and meets our standards.
How is a centre checked?
An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the centre’s rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe. If your family time happens in the community The service might use local community venues to deliver their service or in some cases, residential properties including family members’ homes, where this is safe and appropriate., then the assessor will check that this is going to be safe for you.
When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.
Accreditation Summary
Date: 04/04/2024
Summary:
Guernsey Child Contact Centre has been in operation since 2008 and operates from Roseville Community Centre which is in St Peter Port, a short walk from the town centre. The centre is ideally set up with parking available along with a good local bus network.
The centre has a good number of child friendly rooms and a small safe outdoor area with outdoor equipment. The centre was clean, set up for contact sessions and very inviting with plenty of information available for families to view in leaflet form or posters on the wall.
The centre has a detailed, bright, and inviting website and leaflets with a range of information included on these for the children and families who may use the centre. This information helps them to anticipate everything from making a referral to the appropriate steps to take if they are unhappy or feel unsafe.
The team, especially the co-ordinator has worked extremely hard in providing an excellent portfolio for the assessor to view. The centre provides an excellent service for families attending. The centre meets the standards for enhanced (supervised) contact accreditation.
Photos from this centre
