Venue details

Address (not for correspondence):
All Saints Church Hall, 129 Station Road, Harpenden, Hertfordshire, AL5 4UU

Opening hours

Days & Times: 2nd & 4th Saturday of month 1pm to 4pm

Centre charges

No charge for service

Services available here

Supported contact


Accepts self referrals


Not For Profit

To make a referral,

Address: c/o 65 High Street, Harpenden, Herts, AL5 2SL

Telephone: 07842 167767

Alternative: 07842 167767




Telephone: 07842 167767

Alternative: 07842 167767


This centre is accredited to provide supported contact

Accreditation is a way of checking that your contact centre is safe and meets our standards.

How is a centre checked?

An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe.

When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.

Accreditation Summary

Date: 26/09/2021


Harpenden Child Contact Centre is located in at All Saints Church, Station Road, Harpenden, offering supported contact – i.e., it is suitable for families where no significant risk to the child or those around the child have been identified. The centre caters for babies and children of up to about eleven years of age but is less suitable for children older than that. There is a large car park and public transport available, although it is approximately 25-minute walk from the train station. The centre is close to a local park.

There is a main entrance into the centre. There are also two other entrances/exits one of which can be used for wheelchair access. The additional entrance can be used if staggered arrival and departure times are needed. A reception area is located at the main entrance with a room behind if needed to discuss matters with a parent. The waiting area is just off the main reception with main contact hall behind reception shut off with double doors to alleviate parents meeting if necessary. Near the hall are toilets with an additional accessible toilet with a baby changing table and mat.

The centre has small tables and chairs, comfy chairs and mats on the floor to make the centre comfortable for the users. They have a range of toys and activities which the volunteers get out prior to the session starting. The centre has use of a kitchen which is used by volunteers only to provide hot and cold drinks and snacks for parents and children.

Pre-visit meetings are organised once the referral has been received with parents are invited to separate meetings. At the time of the report this was being done via email and video link. Children can visit when the centre is open and play and if necessary, the co-ordinator / team leader will speak with the child to ascertain their views and wishes.

The co-ordinator came into post in 2020 having previously volunteered for 4 years. With the support of the management team, they manage the team of volunteers who typically work on a rota system.

All policies and procedures are in good order and confirm to NACCC standards and the centre meets the standards for reaccreditation.

Photos from this centre

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