Venue details
Address (not for correspondence):
Aleka House, Havelock Road,
Southall, Middlesex, UB2 4PD
Opening hours
Days & Times: Saturdays weekly 10am to 4pm. Weekdays by arrangement.
Services available here
Supported family time
Handover
Accepts self referrals
Accredited
Not For Profit
To make a referral,
contact:
Address: Aleka House, Havelock Road, Southall, Middlesex, UB2 4PD
Telephone: 020 8574 2443
This centre is accredited to provide supported contact
Accreditation is a way of checking that your contact centre is safe and meets our standards.
How is a centre checked?
An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe.
When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.
Accreditation Summary
Date: 11/08/2024
Summary:
Havelock Family Centre (HFC) is a well-established charitable organisation meeting community needs in Southall, Ealing and has been providing supported family time for over ten years. Southall train station is13-minutes’ walk or families can use Ealing Broadway and then catch a bus to get to the centre. A local park with swings is 10-minutes’ walk from the centre.
The centre has spacious rooms with most sessions being held in the main contact room on the ground floor which has access to a small, enclosed garden area. The centre has a good selection of equipment for all ages of children. Families can bring in toys for their children if they wish but the volunteers on duty will ensure that the toys are suitable and safe.
The centre has a clear and informative website with a range of information included on this for the families that may use the centre. This information helps them to anticipate everything from making a referral to the appropriate steps to take if they are unhappy or feel unsafe.
The centre manager has worked hard to provide all the necessary information within the time scale set by the assessor. The centre meets the standards for supported contact accreditation.
Photos from this centre
