Venue details
Address (not for correspondence):
Jigsaw, 136 Streatham High Road,
Lambeth, London, SW16 1BW
Opening hours
Days & Times: Monday to Friday 9am - 6pm Saturday & Sunday 9am - 5.30pm
Centre charges
Services available here
Supported family time
Supervised family time
Handover
Supervised family time assessment
Escorted family time
Accepts self referrals
Enhanced Accredited
Virtual family time (Supported)
Virtual family time (Supervised)
Not For Profit
To make a referral,
contact:
Address: St Michael's Fellowship, 136 Streatham High Road, London, SW16 1BW,
Telephone: 0208 835 9570
Description
Our 'Jigsaw' contact centre is a child-friendly, self-contained family space in South London (Streatham). This service helps separated parents and children build a stronger and healthier relationship. We aim to ensure both the child and parents have a good experience during contact and to make it as easy as possible for everyone. Jigsaw has two separate spaces. The first space is set up as a flatlet with its own kitchen, dining space, bathroom and furnished living area with plenty of toys. The second space is a large, bright room especially suitable for older children. It has a table, chairs for craft-work, comfy sofas, board games, football table, TV, a fridge, microwave and kettle.
Local services
We are now able to offer the Separated Parents Information Programme which aims to help parents to look at their separation through their child's eyes and teaches the parents how to manage and decrease the impact of conflict between them on their children. The parents do not attend the same four-hour programme.
Notes from this centre
We offer supervised contact in the Centre and in the community.
This centre is accredited to provide supervised contact
Accreditation is a way of checking that your contact centre is safe and meets our standards.
How is a centre checked?
An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the centre’s rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe. If your family time happens in the community The service might use local community venues to deliver their service or in some cases, residential properties including family members’ homes, where this is safe and appropriate., then the assessor will check that this is going to be safe for you.
When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.
Accreditation Summary
Date: 16/09/2025
Summary:
Jigsaw Streatham is an established provider of family time run by local charity St Michael’s Fellowship and has been accredited for over 12 years. The service is based in Streatham, South London with excellent transport connections. The centre does not have onsite parking but there is nearby street parking.
The centre has access to two brightly decorated child-friendly rooms, each on the first floor, along with clean toilets and a kitchen area. The rooms differ in size and as such will cater to different size families and age ranges.
The centre has a detailed, bright, and inviting website with a range of information included on this for the families that may use the centre. This information helps them to anticipate everything from making a referral to the appropriate steps to take if they are unhappy or feel unsafe.
The service is child focused, and it is evident that staff spend ample time in the planning stages on family time ensuring that services are suitable, well planned for and risk assessed. The centre meets the standards for enhanced (supervised) family time accreditation.
Centre testimonials
"You can tell it’s more than a job to them, you can feel the warmth and so can the kids. At other centres, you go in, and they’re like ”Yeah, sign-in”, and that’s it. At St Michael's, it seems like a small family."
Dad
Photos from this centre
