Venue details

Address (not for correspondence):
Jigsaw, 136 Streatham High Road, Lambeth, London, SW16 1BW

Opening hours

Days & Times: Monday to Friday 9am - 6pm Saturday 9am - 5.30pm Alternate Sundays 9am - 5.30pm

Centre charges

Hourly rate - room only £25 Supervised contact £65 Supported contact £50 Handover £25 Local Authority - please contact Centre for charges

Services available here

Supported contact

Supervised contact

Handover

Supervised contact assessment

Escorted contact

Accepts self referrals

Enhanced Accredited

Virtual Contact (Supported)

Virtual Contact (Supervised)

Not For Profit

To make a referral,
contact:

Address: St Michael's Fellowship, 136 Streatham High Road, London, SW16 1BW,

Telephone: 0208 835 9570

Email: admin@stmichaelsfellowship.org.uk

Contact

Website: www.stmichaelsfellowship.org.uk

Telephone: 0208 835 9570

Email: admin@stmichaelsfellowship.org.uk

Description

Our 'Jigsaw' contact centre is a child-friendly, self-contained family space in South London (Streatham). This service helps separated parents and children build a stronger and healthier relationship. We aim to ensure both the child and parents have a good experience during contact and to make it as easy as possible for everyone. Jigsaw has two separate spaces. The first space is set up as a flatlet with its own kitchen, dining space, bathroom and furnished living area with plenty of toys. The second space is a large, bright room especially suitable for older children. It has a table, chairs for craft-work, comfy sofas, board games, football table, TV, a fridge, microwave and kettle.

Local services

We are now able to offer the Separated Parents Information Programme which aims to help parents to look at their separation through their child's eyes and teaches the parents how to manage and decrease the impact of conflict between them on their children. The parents do not attend the same four-hour programme.

Notes from this centre

We offer supervised contact in the Centre and in the community.

This centre is accredited to provide supervised contact

Accreditation is a way of checking that your contact centre is safe and meets our standards.

How is a centre checked?

An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the centre’s rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe. If your family time happens in the community The service might use local community venues to deliver their service or in some cases, residential properties including family members’ homes, where this is safe and appropriate., then the assessor will check that this is going to be safe for you.

When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.

Accreditation Summary

Date: 12/09/2022

Summary:

At the beginning of the 20th Century, Agnes Parr had a vision to “to provide shelter, moral guidance and training to single mothers from a good family” and thus St. Michael’s Fellowship was founded.

Agnes wanted to help single mothers to keep their babies and find work to support themselves – a revolutionary idea at the time.  St Michael’s Fellowship continues her work, developing new services and pioneering ways to help children and families in the twenty-first century.  The service fought for residential parenting assessment centres to be regulated by Ofsted, as family assessment centres rather than nursing homes. The service was early champions of young fathers and the need to listen to, involve and include them at every stage of their baby’s development.

Today, St. Michael’s maintains an innovative approach and believes in the capacity of parents they work with for positive change.

St Michael’s Fellowship is committed to creating opportunities for families to evolve and grow in a healthier way.

St Michael’s offer three main services to help families change their lives:

Residential Family Assessment & Support: Supports families in fixed-term residency at one of three centres in south London. 

Securing Change is a follow on service, supporting mums and dads who have left.

Jigsaw: A family contact service to rebuild family relationships.

Outreach: A service offering one to one and peer support groups to young mums and dads in Lambeth.

The contact service has been in operation for 6 years as during consultations, it was highlighted that this service was required as there were limited services available where the non-resident parent could see their child/ren in a safe environment. Jigsaw contact centre is a child-friendly, self-contained family space in South London (Streatham).

The centre facilitates referrals from local authorities as well as private referrals. There is an excellent range of equipment available for families to use and good toy cleaning regime in place.

There is an excellent variety of equipment for all ages of children available during contact sessions. The contact rooms are in fantastic decorative order and maintained to a high standard. The centre does not have an outdoor space available to use but local parks are within a short walking distance. The contact area has a kitchen area the centre has toilets , including disabled toilet accessibility for disabled persons. There are also additional toilets in the contact area.

The premises are clean, well decorated to meet the requirements for NACCC Enhanced standards, well-resourced and family friendly.

Centre testimonials

"“You can tell it’s more than a job to them, you can feel the warmth and so can the kids. At other centres, you go in, and they’re like ”Yeah, sign-in”, and that’s it. At St Michael's, it seems like a small family.”"

Dad

Photos from this centre

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