Venue details
Address (not for correspondence):
Emmanuel Old Church Hall & Garden, Forest Road,
Loughborough, Leicestershire, LE11 3NW
Opening hours
Days & Times: Saturdays weekly 1.45pm to 4pm
Centre charges
No charge for service
Services available here
Supported family time
Handover
Accepts self referrals
Accredited
Not For Profit
To make a referral,
contact:
Telephone: 07932 195229
This centre is accredited to provide supported contact
Accreditation is a way of checking that your contact centre is safe and meets our standards.
How is a centre checked?
An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe.
When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.
Accreditation Summary
Date: 15/04/2024
Summary:
Loughborough Child Contact Centre has been operating for 33 years and is run from the Emmanuel Old Church Hall, which is centrally located and has bus and train services within walking distance. There is a free car park outside the centre.
Family visits take place in a large hall with plenty of room for up to seven families, with an enclosed garden for outdoor play which is usually available depending on staffing. There is a selection of toys for various age ranges but families are encouraged to bring their own.
The centre has a detailed, bright, and inviting website and leaflets with a range of information included on these for the families that may use the centre. This information helps them to anticipate everything from making a referral to the appropriate steps to take if they are unhappy or feel unsafe.
The centre is run by experienced co-ordinators assisted by a strong team of volunteers.
Overall Loughborough Child Contact centre is a very well-run and welcoming centre. Any recommended actions following the visit are now complete meaning the service meets the standards for supported contact accreditation.
Photos from this centre
