Venue details

Address (not for correspondence):
St Paul's Church, Corbins Lane, Harrow, London, HA2 8EL

Opening hours

Days & Times: Monday to Friday 9am – 6pm Saturday 9am – 6pm

Centre charges

Council referrals: Planning mtg: £80 supervised contact including reports £80 General referrals: Planning mtg £90 – other charges are slightly different. Full details available on request

Services available here

Supported contact

Supervised contact


Supervised contact assessment

Escorted contact

Accepts self referrals

Enhanced Accredited

To make a referral,

Address: 21 Shirehall Park, London, NW4 2QJ

Telephone: 0208 202 8743




Telephone: 0208 202 8743


This centre is accredited to provide supervised contact

Accreditation is a way of checking that your contact centre is safe and meets our standards.

How is a centre checked?

An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the centre’s rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe. If your family time happens in the community The service might use local community venues to deliver their service or in some cases, residential properties including family members’ homes, where this is safe and appropriate., then the assessor will check that this is going to be safe for you.

When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.

Accreditation Summary

Date: 02/06/2022


Multi Horizons Ltd was set up in June 2021 and operates using the church hall, crèche and additional spaces at St Paul’s Church in South Harrow providing warm, comfortable, clean and safe areas where parents could meet their children. South Harrow has two recreational grounds within walking distance of the centre. Both areas have a children’s play area, natural rough area, and a fitness zone. The nearest rail links are South Harrow tube station and Northolt station on the Chiltern main line. The area is also well served by local buses. Parking is available on site.

The centre can be found by following the path at the side of the church. The centre is on the ground floor of the building and is easily accessible for all. The centre has a good selection of playrooms and toilets that meet the requirements for NACCC, including disabled toilets and baby change. There is a good variety of equipment for all ages with a strict cleaning regime in place (families are not allowed in the kitchen area). There is also a safe enclosed garden area which is enclosed with a lockable gate, providing complete safety and security for parents and children both inside and outside the building.

Multi Horizons Child Contact Centre has an easy-to-use website page that shows the facilities available and the processes and visit arrangements. The coordinator informs the resident parent that it is in the best interest of the child/ren to visit the centre prior to contact sessions starting. Most parents and child/ren will visit so they get to see what happens in the centre, location and travel arrangements. It also gives the child/ren the opportunity to meet the supervisor and ask any questions.

During the pre-visit meeting, families are informed of the processes and services they will be getting and by whom. The centre sets a date for the review at the pre visit meeting. The coordinator will take the lead in facilitating the reviews and will also attend reviews for looked after children (LAC). Reports will be completed in advance and sent to the relevant parties in preparation for the review meeting. At the present time as the service is fairly new, staff will only be supervising contact sessions in the centre or in the community, rather than in family homes. Staff will not be using their own vehicles and for community contact sessions will use public transport. Children are either brought to the centre by the resident parent or if the centre is facilitating a contact session for the local borough, children are brought to the centre by their foster carer or use the allocated taxi firm registered with the local social services borough.

The company was founded by two experienced business people – one of whom is experienced in child contact work. They are supported by a qualified social worker who will assist with the centre training and support for all who work at the centre. Multi Horizons have a new but experienced team and once the service is more established will recruit sessional contact supervisors as the demand for contact increases.

The assessor received a warm welcome from the team at Multi Horizons. The assessment carried out shows that Multi Horizons centre is providing a safe and caring environment in which to facilitate contact. All have demonstrated a keen commitment to meeting the NACCC national standards, evidenced by the level of work and input over the last several months. The premises were clean, inviting and well-resourced to meet the requirements for NACCC standards. Any recommended actions following the visit are now complete meaning the service meets the standards for enhanced (supervised) accreditation.


Photos from this centre

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