Venue details
Address (not for correspondence):
19E Normandy Way,
Bodmin, PL31 1RB
Opening hours
Days & Times: Monday to Saturday 9am to 5pm
Centre charges
Services available here
Supported family time
Supervised family time
Handover
Accepts self referrals
Enhanced Accredited
Virtual family time (Supported)
Virtual family time (Supervised)
To make a referral,
contact:
Address: 19E Normandy Way, Bodmin, PL31 1RB
Telephone: 01579 321758
Contact
Website: www.networkcareandsupport.co.uk/our-services/childrens-contact-centre/
Telephone: 01579 321758
This centre is accredited to provide supervised contact
Accreditation is a way of checking that your contact centre is safe and meets our standards.
How is a centre checked?
An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the centre’s rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe. If your family time happens in the community The service might use local community venues to deliver their service or in some cases, residential properties including family members’ homes, where this is safe and appropriate., then the assessor will check that this is going to be safe for you.
When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.
Accreditation Summary
Date: 05/11/2025
Summary:
Network Healthcare East Cornwall Child Contact Centre is part of a larger, well-established organisation Network Healthcare and is located in a commercial building in Bodmin. There are local public transport services and ample street parking available (the onsite carpark is not available to families).
Family time spaces are available equipped with toys and child-friendly resources for the children and families using the service. A kitchen is also available for family members to use.
The service has a website and leaflets with a range of information included on these for the children and families that may use the service. This information helps them to anticipate everything from making a referral to the appropriate steps to take if they are unhappy or feel unsafe.
Overall, the centre strives to create a reassuring, child-centred environment where families can rebuild and maintain important relationships with the support of skilled and caring professionals. Any recommended actions following the visit are now complete meaning the service meets the standards for enhanced (supervised) family time accreditation.
Photos from this centre
