Venue details
Address (not for correspondence):
The Sacred Heart Church, Blackwood Road,
Pontllanfraith, Caerphilly, NP12 2BR
Opening hours
Days & Times: weekly 10am to 1pm
Centre charges
£50 referral fee
Services available here
Supported family time
Handover
Accepts self referrals
Accredited
Not For Profit
To make a referral,
contact:
Address: 15 Beacon Heights, Merthyr Tydfil, CF48 1NL,
Telephone: 07912 616571
Email: pontllanfraithccc@gmail.com
This centre is accredited to provide supported contact
Accreditation is a way of checking that your contact centre is safe and meets our standards.
How is a centre checked?
An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe.
When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.
Accreditation Summary
Date: 28/01/2025
Summary:
Pontllanfraith Children’s Contact Centre has been providing supported contact in Pontllanfraith, Caerphilly since 2008. The centre makes uses of a hall at the Sacred Heart Church as a venue for contact, there are good transport links with nearby street parking, and a bus stop opposite.
The centre has one bright and spacious family time room. Images show all available toys and activities; however it is usual for the service to set our specific toys and activities based on the families attending each session.
The centre has leaflets available with a range of information included on these for the families that may use the centre. This information helps them to anticipate everything from making a referral to the appropriate steps to take if they are unhappy or feel unsafe.
Volunteers were observed to be welcoming and hospitable. The centre worked with the assessor through this accreditation including the swift production of the portfolio and good communication in relation to the assessment visit. The centre meets the standards for supported family time accreditation.
Photos from this centre
