Prime Time Child Contact Centre is located in Peckham, London. The centre is based in the Rye Chapel Baptist Church and at the time of the report was due to reopen in March 2022. At the time of the report the centre had recently moved venues from Peckham Library.
The centre has good rail and bus links with Peckham Rye overground railway station less than a 10-minute walk to the centre and buses stopping directly outside. Queens Road Peckham railway station and Nunhead railway station also serve the district and an excellent bus service caters for all London areas. Peckham High Street has a variety of shops, cafes and supermarkets available to clients. A local park is within walking distance with a large playing field and swings.
The centre uses two entrances, one for the non-resident parent and the other for the resident parents/children. All entrances and exits are clearly identified. All families partaking in contact will be registered by a volunteer who will be stationed at both entrances. The volunteer will mark down the time of arrival/departure. At the time of the report due to restrictions regarding Covid 19, it was intended that contact would be held in a good-sized room that can cater for 4/5 families with social distancing in place. Families will be allocated an area along with table and chairs (with a cleaning regime in place to ensure equipment is thoroughly cleaned after use). Clients will also be bringing in their own toys for the children to play with. The centre has no outdoor space to use but the centre is situated near to Peckham High Street where there are plenty of shops, cafes, and a park within a short walking distance. All toilet facilities have paper towels and soap along with hot water for hand washing and at the time of the report the necessary sanitisers were in all areas of the centre for families and volunteers to use. At the time of the report all furniture and fittings were in a fair state of repair.
The centre co-ordinator was newly recruited in December 2021. They have completed their induction with the support of the previous co-ordinator who is now the Chair of the centre. The centre receives referrals via solicitors, self-referrals, socials services and occasionally Cafcass. Information about the referral process can be emailed, discussed, or posted to families and referrers as well as downloading relevant forms from the centre’s website. The centre can put in place staggered arrivals and departures for the clients.
The co-ordinator will call the parent/s or referrer to arrange a time for the family to visit separately, including the children. These visits take place before proposed contact so that the parents and children have a chance to see the centre in operation, what is available, location, travel time to centre and gain an understanding of the rules and regulations of the centre. It also gives the children the experience of playing in a different environment. The co-ordinator with the support of the Chair at the beginning will conduct the interviews in the centre whilst in operation and will inform the parent/s of the outcome.
Prime Time Child Contact Centre is fairly well organised, and the new co-ordinator is eager to get on with this new role. Any recommended actions following the visit are now complete meaning the service meets the standards for supported contact accreditation.