Venue details
Address (not for correspondence):
27 Sandringham Road,
Northolt, Middlesex, UB5 5HN
Services available here
Supported family time
Supervised family time
Handover
Supervised family time assessment
Indirect
Escorted family time
Life story identity family time
Accepts self referrals
Enhanced Accredited
To make a referral,
contact:
Address: 27 Sandringham Road, Northolt, Middlesex, UB5 5HN,
Telephone: 020 8422 8184
Alternative: 07577 792468
Email: info@projectwest.co.uk
Contact
Website: www.projectwest.co.uk
Telephone: 020 8422 8184
Alternative: 07577 792468
Email: info@projectwest.co.uk
This centre is accredited to provide supervised contact
Accreditation is a way of checking that your contact centre is safe and meets our standards.
How is a centre checked?
An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the centre’s rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe. If your family time happens in the community The service might use local community venues to deliver their service or in some cases, residential properties including family members’ homes, where this is safe and appropriate., then the assessor will check that this is going to be safe for you.
When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.
Accreditation Summary
Date: 10/02/2026
Summary:
Project West Assessment & Contact Services has been operating for around 20 years and is in Northolt, close to public transport links. The centre is located within a low‑emission zone, and visitors travelling by car from outside the area should be aware that charges apply upon entry. Project West is also within walking distance of several local amenities that support positive and child-focused family time.
The centre has recently undergone a full refurbishment. The improvements have resulted in a warm, homely environment that supports a positive experience for children and families. The centre has family rooms with a range of appropriate toys and activities for various ages, a kitchen and a well-maintained garden play area.
The centre has a detailed website, leaflets and video tour with a range of information included on these for the children and families that may use the centre. This information helps them to anticipate everything from making a referral to the appropriate steps to take if they are unhappy or feel unsafe.
Staff members were welcoming, professional, and highly accommodating throughout the assessor’s visit. Overall, the centre presents as well‑maintained, child‑focused, and supported by an experienced and committed team. The centre meets the standards for enhanced (supervised) family time accreditation.
Photos from this centre
