Venue details
Address (not for correspondence):
Rear of 31-35 High Road,
Chadwell Heath, Essex, RM6 6QJ
Opening hours
Days & Times: Monday to Friday 10am – 7pm Saturdays – 10am – 4pm Sundays – closed
Centre charges
Services available here
Supported family time
Supervised family time
Handover
Supervised family time assessment
Indirect
Escorted family time
Accepts self referrals
Enhanced Accredited
Virtual family time (Supported)
Virtual family time (Supervised)
Not For Profit
To make a referral,
contact:
Address: R/O 31-35 High Road, Chadwell Heath, Romford, RM6 6QJ
Telephone: 020 8597 7111
Alternative: 020 8599 8111
Email: contact@therlc365.org
Contact
Website: www.therlc365.org
Telephone: 020 8597 7111
Alternative: 020 8599 8111
Email: contact@therlc365.org
Description
Children and family contact centre in a warm, safe, well resourced and stimulating environment
Notes from this centre
All referral types are accepted.
This centre is accredited to provide supervised contact
Accreditation is a way of checking that your contact centre is safe and meets our standards.
How is a centre checked?
An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the centre’s rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe. If your family time happens in the community The service might use local community venues to deliver their service or in some cases, residential properties including family members’ homes, where this is safe and appropriate., then the assessor will check that this is going to be safe for you.
When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.
Accreditation Summary
Date: 14/08/2025
Summary:
RLC Children and Family Centre is an established service based in Chadwell Heath. Operating as a registered charity, the centre offers a wide range of services—from supervised child contact and early years education to parenting workshops, youth programmes, and community support initiatives such as a food bank and homelessness projects. The centre has good public transport links with limited onsite parking.
The centre itself is large, and there are lots of rooms that can be utilised for family time should the need arise. The rooms are spacious and child friendly. The service ensures that parents and children are well prepared to access their services through pre-meetings and visits to ensure that all are aware of the processes in place to manage and support families and review processes that involve children and young people.
The centre has a bright and inviting website with a range of information included on this for the families that may use the centre. The service has in place robust pre-meeting processes which include spending time with children to support in drawing up a plan to support achievable outcomes.
Any recommended actions following the visit are now complete meaning the service meets the standards for enhanced (supervised) family time accreditation.
Photos from this centre
