Venue details

Address (not for correspondence):
Connection Church Centre, Cooks Lane, Kingshurst, North Solihull, Birmingham, B37 6NP

Opening hours

Days & Times: Alternate Saturdays 2.15pm-4.15pm

Centre charges

£25 Administration Charge for referral. No charge for contact session.

Services available here

Supported contact

Handover

Accepts self referrals

Accredited

Virtual Contact (Supported)

Not For Profit

To make a referral,
contact:

Address: 93b School Road, Hall Green, Birmingham, B28 8JQ

Telephone: 0121 777 9873

Alternative: 07895 580786

Email: smithswoodccc@gmail.com

Contact

Website: www.hgcccc.org.uk

Telephone: 0121 777 9873

Alternative: 07895 580786

Email: smithswoodccc@gmail.com

This centre is accredited to provide supported contact

Accreditation is a way of checking that your contact centre is safe and meets our standards.

How is a centre checked?

An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe.

When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.

Accreditation Summary

Date: 17/07/2023

Summary:

North Solihull Child Contact Centre (formerly known as Smith’s Wood Child Contact Centre) was taken over by the Hall Green Child Contact Centre charity in April 2012. It moved to new premises in the Connection Church, Fordbridge, North Solihull in January 2023. The centre is very well run and is accessible by public transport with ample parking for cars in the adjacent car park.

The church is a bright, hospitable building and families are greeted in the main foyer with family visits taking place in the lounge area. The centre provides a welcoming environment for families and has a broad selection of toys, games and play equipment available for children to suit a variety of ages. Parents and children are also bringing their own toys to use during the session. The centre benefits from a grassed area for outdoor play.

Hall Green has a very informative and well-organised website and leaflets for the children and families who may use the centre. This information helps them to anticipate everything from making a referral to the appropriate steps to take if they are unhappy or feel unsafe.

The centre was extremely helpful during the re-accreditation process, and the team were able to talk through the systems and procedures that they use to keep families safe. Any recommended actions following the visit are now complete meaning the service meets the standards for supported contact accreditation.

Photos from this centre

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