Venue details

Opening hours

Days & Times: Monday to Saturday - We are flexible in our approach to offering appointments and take in each individuals needs when booking appointments

Centre charges

Details available on request

Services available here

Supported contact

Supervised contact


Accepts self referrals

Enhanced Accredited

Virtual Contact (Supported)

Virtual Contact (Supervised)

To make a referral,

Telephone: 01332 242525




Telephone: 01332 242525



The Link Work contact centre opened in 2021 and provides a safe space for children living in separated families. The Link Work Contact centre provides supervised, supported contact and also a handover service supporting parent/carers in transitioning child/ren for community contact sessions. The centre is located in a beautiful grade 2 listed building, providing spacious comfortable rooms and a spectacular garden that children enjoy playing in with their parent/s and families. The Link Work Contact centre receive referrals from solicitors, Cafcass, social care, or the court as well as self-referrals. Due to the demand of service there can often be a waiting list for Saturday contact sessions. Once a referral has be accepted a pre – contact visit is offered to all parties. This is not always possible for children and non-lived with parents who live a long distance away from Derby. However, Pre - contact visits are always encouraged, as this enables children and their family members to look around the centre and ask any questions they may have to elevate any anxieties they may be feeling. The Link Work contact centre is now an established contact centre and meets NACCC standards for supervised and supported contact accreditation.

This centre is accredited to provide supervised contact

Accreditation is a way of checking that your contact centre is safe and meets our standards.

How is a centre checked?

An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the centre’s rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe. If your family time happens in the community The service might use local community venues to deliver their service or in some cases, residential properties including family members’ homes, where this is safe and appropriate., then the assessor will check that this is going to be safe for you.

When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.

Accreditation Summary

Date: 03/04/2021


This is a new service that has not yet delivered child contact. However, they are very experienced at working with women and children and have all the skills and resources needed to be an outstanding provision. The centre will effectively demonstrate meeting and exceeding the NACCC Standards.

The centre has beautiful buildings and grounds that will make a unique and impressive service where families will benefit as a result.

The staff working at the centre have the skills, qualifications, ongoing training and supervision to provide families with the support that they need to progress from a child contact centre to alternative arrangements that have the potential to effectively ensure the long-term sustainability of the interventions they are delivering.

The assessor had no hesitation in recommending the centre for reaccreditation and had no doubt that they have the makings of a great NACCC Member.

Photos from this centre

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