Venue details not disclosed

Opening hours

Days & Times: Monday to Saturday - We are flexible in our approach to offering appointments and take in each individuals needs when booking appointments

Centre charges

Details available on request

Services available here

Supported contact

Supervised contact


Accepts self referrals

Enhanced Accredited

Virtual Contact (Supported)

Virtual Contact (Supervised)

Not For Profit

To make a referral,

Telephone: 01332 242525




Telephone: 01332 242525


This centre is accredited to provide supervised contact

Accreditation is a way of checking that your contact centre is safe and meets our standards.

How is a centre checked?

An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the centre’s rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe. If your family time happens in the community The service might use local community venues to deliver their service or in some cases, residential properties including family members’ homes, where this is safe and appropriate., then the assessor will check that this is going to be safe for you.

When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.

Accreditation Summary

Date: 16/01/2024


The Link Work Contact centre based in Derby has been open for three years and is one of many projects run by Women’s Work, a charity which originally undertook drug and alcohol addiction work, prison rehabilitation and then expanded into wider family work. The centre is based in a large ex-convent, north of Derby city centre near the A601 bypass. There is a small car park which can be used by disabled visitors with public car parks nearby and good bus links. It is ideally placed for those families who may be planning to have time away from the service.

The centre has extensive gardens and outdoor play areas and has seven contact rooms so that each family has a private space. It also caters very well to specific needs such as disabilities and sensory overload. All the rooms were well appointed and easy to access with a good selection of toys and other equipment including the possibility of a family cooking or baking under supervision. The centre also has a wide range of other useful activities which take pace such as yoga and counselling which parents using the contact centre can access.

There is clear and detailed information available for parents both online and in leaflet form with a strong commitment to pre-visits so that parents and children feel comfortable before they use the centre.

The staff team are strong and committed with an interest in each family using the service.

This is an excellent well-managed centre which seems to strive to always improve its services to children and families. Any recommended actions following the visit are now complete meaning the service meets the standards for enhanced (supervised) contact accreditation.

Photos from this centre

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