Venue details

Address (not for correspondence):
Central London Family Court, First Avenue House, 42-49 High Holborn, London, WC1V 6NP

Opening hours

Days & Times: Contact on Monday, Wednesday and Thursday

Centre charges

£50 per hour supervised £40 per hour supervised (virtual) £25 per hour supported £15 for a hand over Fees must be paid 5 days in advance

Services available here

Supported contact

Supervised contact

Handover

Supervised contact assessment

Accepts self referrals

Accredited

Enhanced Accredited

Virtual Contact (Supervised)

Not For Profit

To make a referral,
contact:

Address: Judge referral only from Central Family Court, East London Family Court, West London Family Court,

Alternative: 07766 682936

Email: Timetogether@rcjadvice.org.uk

Contact

Alternative: 07766 682936

Email: Timetogether@rcjadvice.org.uk

Notes from this centre

Centre is now taking self-referrals. Centre can only offer the maximum of 6 one hour supervised sessions and 6 one hour supported sessions.

This centre is accredited to provide supported contact

Accreditation is a way of checking that your contact centre is safe and meets our standards.

How is a centre checked?

An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe.

When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.

This centre is accredited to provide supervised contact

Accreditation is a way of checking that your contact centre is safe and meets our standards.

How is a centre checked?

An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the centre’s rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe. If your family time happens in the community The service might use local community venues to deliver their service or in some cases, residential properties including family members’ homes, where this is safe and appropriate., then the assessor will check that this is going to be safe for you.

When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.

Accreditation Summary

Date: 14/11/2022

Summary:

Time Together Contact Centre is based in Holborn, London. The service is a project run by RCJ Advice (Citizens Advice). The Centre shares the building with The Courts, the only Centre in the UK to do so. The service is accessible to those in private court proceedings, as well as children in care proceedings. The Centre has good transport links including London Underground (less than a 5-minute walk to Holborn) and bus service (outside). The Centre does not have access to parking.

The service offers supervised and supported contact in a safe, cosy environment across six sessions, usually working in tandem with the Courts to move cases forward.

The staff working on the project are highly trained and experience, with social work background and extensive training in subjects relevant to the role. The team is small meaning that children will meet no more than three staff members on any given day, all of which are present during open hours. Allowing for families to get to know the coordinating and supervising staff. The organisation itself has been running contact services since 2016 with the same team in place now. As a result, the service is experienced and well-versed in the issues families are facing when working with families through court proceedings as well as care proceedings.

Despite Court houses having a clinical atmosphere, the service has managed to create a homely, cosy space where children can enjoy time spent with their parents and other family members. The Centre has four rooms each of which are child focused and brightly decorated with a appropriate activities and toys to play with. The contact spaces are clean, well-lit and kept at a comfortable temperature.

The toilet is accessible, clean, well maintained and include baby change facilities. Although on the 4th floor the building is accessible via ramps and lifts from ground floor entrances.

This is a well-run Centre that meets NACCC standards.

Photos from this centre

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