Venue details

Address (not for correspondence):
Nora Grace Hall, Faversham Close, Tring, Hertfordshire, HP23 5BA

Opening hours

Days & Times: 2nd & 4th Saturday of month 2pm to 4pm

Centre charges

£25 referral fee

Services available here

Supported contact


Accepts self referrals


Not For Profit

To make a referral,

Telephone: 07826 110875

Alternative: 07826 110875




Telephone: 07826 110875

Alternative: 07826 110875


This centre is accredited to provide supported contact

Accreditation is a way of checking that your contact centre is safe and meets our standards.

How is a centre checked?

An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe.

When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.

Accreditation Summary

Date: 22/03/2022


Tring Contact Centre has been running for over 20 years and recently relocated to Nora Grace Hall in Tring. The Nora Grace Hall is conveniently situated in the centre of Tring but away from major traffic noise in its own quiet garden area. The hall is well maintained with good heating, hard standing car parking and pedestrian access from the public car park behind M&S. This is on the edge of a housing area and is close to public transport links.

The centre has disability access and is clean and well organised to greet the families using the service. There are two main entrances at the back and front of the hall. Within the main hall there is also an exit. Two reception areas are set up one at each door. The centre has access to two small rooms where parents can wait.  The centre offers one large hall for up to five families to have contact. There is a male and female toilet available and a fully equipped kitchen which is staffed by volunteers. All furnishings belong to the church and are in good order with a variety of toys which are set out in the main hall. The centre also has a grass fenced area at the front of the hall.  Families are risk assessed to use this and a volunteer is present outside.

Parents generally access the centre via a self-referral and are invited to the centre to carry out pre contact meetings. The child is also invited for familiarisation, so that they can have a look round the centre, play with the toys and to gain their wishes dependent on age. Once this is completed, they are scheduled for contact. During contact sessions the non-resident parent arrives first and waits in the main hall with the resident parent arriving 10-15 minutes later.

The volunteer co-ordinator has been in post for around 10 years managing all referrals, pre-visits and introduction to the centre, and works with the volunteer team preparing the hall, laying out toys and games. During the visit the assessor observed families coming to the centre; everyone appeared happy and relaxed chatting to the volunteers while they waited for their children to attend. This is a very caring centre, everyone is engaged, and it appears to be comfortable and relaxed for the families attending. The centre meets the requirements for supported contact re-accreditation.

Photos from this centre

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