Venue details

Address (not for correspondence):
The Parish Hall, Holy Trinity Church, Mossford Green, Barkingside, Ilford, Essex, IG6 2BX

Opening hours

Days & Times: Alternate Saturdays 10am-12noon

Services available here

Supported contact

Handover

Accepts self referrals

Accredited

To make a referral,
contact:

Address: The Parish Office, Holy Trinity Church, Mossford Green, Barkingside, Ilford, Essex, IG6 2BX

Telephone: 07434 656 881

Email: contactcentre@holytrinitybarkingside.org.uk

Contact

Website: muchelmsford.org.uk/contact-centres

Telephone: 07434 656 881

Email: contactcentre@holytrinitybarkingside.org.uk

Description

Friendly contact centre in Holy Trinity Church Hall, Mossford Green. Barkingside is in the East London suburb of Ilford in London Borough of Redbridge with good transport links (Central Line Underground and buses) and easily accessible both from London boroughs and West Essex. Busy High Street and pleasant park nearby. Separate entrances and waiting areas for resident and non-resident parents. Simple refreshments available. Run by Mothers' Union Charity volunteers.

This centre is accredited to provide supported contact

Accreditation is a way of checking that your contact centre is safe and meets our standards.

How is a centre checked?

An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe.

When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.

Accreditation Summary

Date: 09/07/2022

Summary:

Trinity Child Contact Centre is situated in Redbridge, (the East London suburb of Ilford) at the Holy Trinity Church Hall, Mossford Green. The centre has good transport links with the Central Line underground and buses easily accessible both to all London Boroughs and West Essex. There is a good high street within 10-minute walking distance with local parks and leisure facilities. The centre is in a good location with accessible entrances for all parties. Ample parking is available.

The centre’s activities, furniture, games, and layout are appropriate and assist families in spending quality time together; as well as remaining in good condition and accessible to all. The contact room can accommodate 6 families at one time. There are 2 entrances, one for resident parties at the rear of the building and the other for non-resident parties at the front. A waiting room is also available for resident parties. The building is wheelchair accessible for all accessing the front of the building. There are 4 toilets in total 2 of which female, 1 disabled and 1 male.

Referrals are made via self–referral, social care, solicitors, and the local courts. Pre-contact inductions are completed for all parties to ensure they are aware of the processes and prepared for contact to begin. The centre rules are shared with both parties and agreed alongside the registration forms.

The centre co-ordinator has been in post for 12 years, joining as a volunteer and swiftly progressing to become a co-ordinator.  The centre also has a team leader who works alongside the co-ordinator and supports the volunteers. The co-ordinator has clearly spent significant time preparing and submitting the portfolio and accompanying documents. The service appears to be well run, and the coordinators have demonstrated they put a lot of time and energy into running the centre to ensure best outcomes for children and the families. The assessor was able to speak to a resident parent who had attended for handover – they reported that “I cannot thank the centre enough and it has been a fabulous service that initially they had used as supported contact and had progressed to handover. The staff have reassured me and been very supportive”.

Overall, it is evident that the co-ordinator, volunteers, team leaders and church serving the centre are passionate about supporting families and are willing to complete all the necessary training, access support as and when needed to ensure best outcomes for the families that utilise the service. Any recommended actions following the visit are now complete meaning the service meets the standards for supported contact re-accreditation.

Photos from this centre

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