Venue details
Address (not for correspondence):
LDS House, Cardiff Road,
Barry, Vale of Glamorgan, CF63 2BE
Opening hours
Days & Times: Monday - Saturday 8.30am - 7.00pm
Services available here
Supported family time
Supervised family time
Indirect
Enhanced Accredited
Not For Profit
Notes from this centre
Only accept referrals from Vale of Glamorgan Children's Services
This centre is accredited to provide supervised contact
Accreditation is a way of checking that your contact centre is safe and meets our standards.
How is a centre checked?
An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the centre’s rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe. If your family time happens in the community The service might use local community venues to deliver their service or in some cases, residential properties including family members’ homes, where this is safe and appropriate., then the assessor will check that this is going to be safe for you.
When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.
Accreditation Summary
Date: 31/05/2026
Summary:
Vale Contact Centre is a new service run by Action for Children taking referrals from the local authority. The centre is based in Barry, close to public transport links and 5 minutes’ drive from the town centre. Parking is available nearby. As appropriate, service users can access the beach and nearby parks.
The centre provides various themed contact rooms which cater for the needs of different age groups and are set out with a variety of toys and games.
The centre has leaflets available with a range of information included on these for the families that may use the service. This information helps them to anticipate everything from making a referral to the appropriate steps to take if they are unhappy or feel unsafe.
Through its dedicated staff and comprehensive services, the centre has created a safe and nurturing environment where children can maintain meaningful relationships with their parents and loved ones. Any recommended actions following the visit are now complete meaning the service meets the standards for enhanced (supervised) family time accreditation.
Photos from this centre
