Venue details
Address (not for correspondence):
Unit 8, Beacontree Plaza, Gillette Way,
Reading, Berkshire, RG2 0BS
Opening hours
Days & Times: Open Monday ,Wednesday, Thursday & Friday 09:30-18:00 Saturday 09:00-18:00 and Sundays 09:30-18:00
Centre charges
This centre has a price list which can be sent out on request.
Services available here
Supported family time
Supervised family time
Handover
Supervised family time assessment
Indirect
Escorted family time
Life story identity family time
Accepts self referrals
Enhanced Accredited
Not For Profit
To make a referral,
contact:
Address: Unit 8, Beacontree Plaza, Gillette Way, Reading, RG2 0BS
Telephone: 01183 271150
Email: admin@voiceofthechild.org
This centre is accredited to provide supervised contact
Accreditation is a way of checking that your contact centre is safe and meets our standards.
How is a centre checked?
An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the centre’s rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe. If your family time happens in the community The service might use local community venues to deliver their service or in some cases, residential properties including family members’ homes, where this is safe and appropriate., then the assessor will check that this is going to be safe for you.
When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.
Accreditation Summary
Date: 07/11/2024
Summary:
Voice of the Child is a registered charity located just off the M4, Reading. It has been established for around fifteen years and is located in a business park with allocated free parking. There are local buses from Reading station and the bus stops are a 10-minute walk away. There is a large supermarket within 10 minutes’ walk which has a café. Local parks are approximately 15-minute walk.
The centre has the use of four contact rooms, of which are all of a good standard of decoration and cleanliness along with plenty of natural light. The centre is child friendly with a good selection of equipment available for families to use. Families will also bring in their own toys to use during the contact sessions and will take them home after the session has finished.
The centre has a detailed, bright, and inviting website with a range of information included on this for the children and families that may use the centre. This information helps them to anticipate everything from making a referral to the appropriate steps to take if they are unhappy or feel unsafe.
The centre is well staffed and any recommended actions following the visit are now complete meaning the service meets the standards for enhanced (supervised) contact accreditation.
Photos from this centre
