Venue details not disclosed
Opening hours
Days & Times: Saturdays fortnightly 10am to 12.30pm
Centre charges
The parent requesting contact (usually the non-resident parent) will be required to pay a one-off payment of £30 once offered a place at the centre.
Services available here
Supported family time
Handover
Accepts self referrals
Accredited
Not For Profit
To make a referral,
contact:
Address: West Wiltshire Child Contact Centre, Wesley Road Methodist Church, Newtown, Trowbridge, BA14 0AX
Telephone: 07704 789157
Email: westwiltsccc@hotmail.com
This centre is accredited to provide supported contact
Accreditation is a way of checking that your contact centre is safe and meets our standards.
How is a centre checked?
An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe.
When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.
Accreditation Summary
Date: 08/01/2025
Summary:
West Wiltshire Child Contact Centre has been running for twenty years and was opened in response to local need. The service makes use of Wesley Road Methodist Church and is in a prime location in the town centre, served by a train station (5 minutes’ walk) and a bus route. The centre does not have its own parking – but free parking is situated opposite.
The centre has the use of two different rooms which adjoin to each other with varied toys, games and activities covering all age ranges. There is plenty of natural light and the centre was at a comfortable temperature during the assessment visit.
The centre has a detailed, bright, and inviting website and leaflets with a range of information included on these for the families that may use the centre. This information helps them to anticipate everything from making a referral to the appropriate steps to take if they are unhappy or feel unsafe.
The team are welcoming and friendly.
The centre worked with the assessor through this accreditation including the swift production of the portfolio and good communication in relation the assessment visit. Any recommended actions following the visit are now complete meaning the service meets the standards for supported contact accreditation.
Photos from this centre
