Venue details
Address (not for correspondence):
Family Support Centre, Kildare Street, Hindley,
Wigan, Greater Manchester, WN2 3HY
Opening hours
Days & Times: Saturdays fortnightly 10.30am to 1.30pm. Please note we are not currently accepting new self-referrals as transitioning to new referral system. We are taking referrals from professional referrers as normal.
Centre charges
No charge for service
Services available here
Supported family time
Handover
Accredited
Not For Profit
Notes from this centre
Please note we are not currently accepting new self-referrals as transitioning to new referral system. We are taking referrals from professional referrers as normal.
This centre is accredited to provide supported contact
Accreditation is a way of checking that your contact centre is safe and meets our standards.
How is a centre checked?
An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe.
When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.
Accreditation Summary
Date: 18/12/2024
Summary:
Wigan Child Contact Centre is a well-established centre using a local authority family centre building based in Hindley which is a town/former mining village 3 miles outside the centre of Wigan. There are bus and rail links nearby.
The centre is well appointed and maintained with excellent contact rooms and facilities and a very wide range of toys and play equipment. Young children seem to be attracted by the extensive range of toys and the attractive well decorated rooms. A paved outdoor area with grass is also available.
The centre has a detailed, bright, and inviting website and leaflets with a range of information included on these for the families that may use the centre. This information helps them to anticipate everything from making a referral to the appropriate steps to take if they are unhappy or feel unsafe.
Staff seemed friendly and very approachable. The Co-ordinator was very open to the small number of improvements needed. Any recommended actions following the visit are now complete meaning the service meets the standards for supported contact accreditation.
Photos from this centre
