Venue details
Address (not for correspondence):
YMCA, Harding Road, Hanley,
Stoke on Trent, Staffordshire, ST1 3AE
Opening hours
Days & Times: Monday - Saturday 9am - 6pm
Centre charges
Not applicable as provides ICFA on behalf of the courts.
Services available here
Enhanced Accredited
Not For Profit
Contact
Website: www.ymcans.org.uk
Telephone: 01782 222376
Email: For information please contact mike.carter@ymcans.org.uk
Notes from this centre
YMCA North Staffordshire is a provider of Improving Child and Family Arrangements (ICFA) on behalf of the Family Courts. No new referrals for private contact services are currently being accepted.
This centre is accredited to provide supervised contact
Accreditation is a way of checking that your contact centre is safe and meets our standards.
How is a centre checked?
An assessorSomeone working on our behalf who has experience and an interest in child contact services and must assess if a service meets our standards. looks round the centre’s rooms, toys, equipment, and any outside play areas to make sure that they are safe and good for you to use. They talk with the people at the centre to make sure that they are trained and helped to do their job as well as possible. They then check the informationThe assessor checks through the centre’s accreditation portfolio which includes policies, procedures, risk assessments, reports (if the service offers supervised contact) and information for families. on what happens at the centre and how it keeps you safe. If your family time happens in the community The service might use local community venues to deliver their service or in some cases, residential properties including family members’ homes, where this is safe and appropriate., then the assessor will check that this is going to be safe for you.
When the assessor is happy that a centre meets our standards then they are awarded their accreditation and you can find them on this website. Accreditation happens every three years with extra checks if needed.
Accreditation Summary
Date: 08/12/2024
Summary:
YMCA Family Work is part of YMCA North Staffordshire and provides the Cafcass Improving Child and Family Arrangements (ICFA) programme with no facility for referrals by other professionals or parents themselves. The contact service is easily accessible by train and bus and there is on-site car parking.
YMCA Family Work’s family time areas are attractive for parents and children, being clean and well furnished with a variety of toys.
The centre has a range of information provided by Cafcass for families that may use the centre. This information explains what will happen during the ICFA scheme including the appropriate steps to take if they are unhappy or feel unsafe.
This is a very professionally run service with an experienced manager and committed knowledgeable staff. Any recommended actions following the visit are now complete meaning the service meets the standards for enhanced (supervised) contact accreditation.
Photos from this centre
