I am really pleased to have been appointed by the Board of Trustees to the role of Acting Chief Executive at this very important time. I will be working with the Board, staff and NACCC members to deliver a strategic plan to span 3 years looking to the future of the family justice system.  NACCC will continue to provide its members with support in order to reach the highest standard of service to children and families.

I have made visits to several government departments to raise the profile of NACCC and Child Contact Centres. The Department for Education and Cafcass are both supporting us for the next year primarily for the roll out of the safe referral system and the training associated with it. We recently hosted a day in London for centres who are interested in piloting the software for the safe-referral system. This was a really positive day and a great opportunity for me to meet members.

The centres that were present have had the opportunity to comment on the questionnaire in the safe-referral system, and these comments have been taken account of, although not all implemented as some issues were debatable. I think it will be much better to review things once we have some practice under our belts and can make informed decisions about change.

I have been invited and will be attending two Contact Centre AGMs and would like to visit as many as possible in the coming months, although my time is limited. NACCC is arranging an Extraordinary General Meeting on the 27th April 2013 to report on many changes and I look forward to meeting as many members as possible on the day. 

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