Child contact centres and services benefit a wide range of children and families. While we hold robust statistics on the number of children and families we work with, we know less about the types of children and families we support. In line with our values of continual improvement to our services and the quality of child contact across the UK, we are reviewing our data collection and statistical output, with a view to develop a more granular statistical base, to evidence the impact of our work and the communities we support and to inform thinking and improvements to service delivery.
This may include collecting data on the ethnicity of communities we work with and understanding the issues families and children engaging in supervised and supported contact are facing, such a domestic abuse, mental health, drug and alcohol use, socio-economic factors, quality of parenting and parental conflict and the number of family transitions children experience and family stability. The objective is to developed a greater understanding of the children and families we work with and to inform how we can better tailor our services to improve the quality and impact of Child Contact Centres and Services.