We felt it would be helpful to share the findings and trends from the first quarter’s statistics submitted by accredited child contact centres for the period 1st April to 30th June 2020.
Available and booked contact sessions at 35% compared with last year with supported centres hit hardest
Supported contact: Overall the number of available supported sessions was at 24% of those available in same period last year, because of the temporary closure of centres due the pandemic.
- 699 of available supported sessions were at supported only centres (15% of what was available in same period last year)
- 5,519 of available supported sessions were at centres providing both types (26% of what was available in same period last year)
Supervised contact: Overall, the number of available supervised sessions was at 41% of those available in the same period last year, again due to the impact of the pandemic.
- 5,229 of available supervised sessions were at supervised only centres – this has increased by 33% on last year. This is possibly linked to increased capacity due to virtual contact not requiring a venue.
- 13,353.5 of available supervised sessions were at centres providing both types (32% of what was available in same period last year)
Supported contact: Overall, the number of booked supported sessions was 7% of those available in the same period last year, again due to the heavy impact of supported centre closures.
- 186 of booked supported sessions were at supported only centre (6% of those booked in same period last year).
- 359 of booked sessions were at centres providing both contact types (8% of booked sessions in same period last year)
Supervised contact: Overall, the number of booked supervised sessions was 40% of those booked in the same period last year.
- 2,744 of booked supervised sessions were at supervised only centres (138% of booked sessions in same period last year – this is due to increased capacity of a few centres brought about by virtual contact availability).
- 6,276 were at centres providing both contact types (30% compared with booked sessions in same period last year)
Number of children using centre at 28% overall compared with last year with majority of these using supervised services
Supported contact: Overall, the number of children using supported centres was at 8% compared with the same period last year.
- 299 of these children were using supported only centres (8% compared with children using supported only centres in same period last year).
- 90 of these children were using centres providing both contact types (8% compared with children using these centres in same period last year)
Supervised contact: Overall, the number of children using supervised centres was at 46% compared with the same period last year.
- 636 of these children were using supervised only centres (118% compared with previous year. Again, this is due to increased capacity of some centres delivering virtual contact)
- 1,957 of these children were using centres providing both contact types (38% compared with previous year)
Referrals to centres at 21% overall compared with previous year

As expected, referrals were very low in all categories compared with last year although local authority referrals had not dropped as much, perhaps due to their duty of care.
Referrals received for quarter 1 (compared with Q1 2019-20 shown in brackets)
